Information we collect
Use of information collected
Giving information collected
Recognition and approval
Stop receiving e-mail
How to contact us
"We" means PT Railink, a company incorporated under the laws of the Republic of Indonesia.
"Application" means a software application that we have developed which is a means to order services from us.
"Website" means our website at www.railink.co.id
"Payment Provider" means a third-party payment provider providing its payment services through the application.
"Service" means transportation services using the airport train from City Railway Station to the Airport Railway Station and / or vice versa.
"Personal Information" means your personally identifiable information collected through the Application, such as your name, address, date of birth, occupation, telephone number, e-mail address and / or the like, and other information that may be identify a specific person currently using the Application.
Information we collect
We collect your personal data provided to us when using the site and or app. Such personal data may include but is not limited to:
phone number and/or ;
email (electronic mail).
When you visit our website, our website administrators will process technical data such as your IP address, web page you've visited, internet browser you use, previous / next web pages you visit, and the duration of any visit / session possible us to submit website functions. In addition, in some cases, the browser can offer other things based on your geo-location to make your travel experience better. With this technical data our website administrators can manage websites, for example by resolving technical difficulties or improving the ability to access certain parts of the website. In this way, we can ensure that you can (continue) to find information on the website in a quick and simple way.
Use of the Information We Collect
We use your email, name, phone number and password to verify your ownership of an account, to communicate with you in connection with your order and to provide you with information about the app, to deliver messages, general updates to apps, special offers or promotions. We will also send email to you requesting you to subscribe to our Mailing List. You may at any time choose not to receive information about this update.
We use Personal Information in anonymous form and overall to closely monitor which features of the service are most used, to analyze usage patterns and to determine whether we will offer or focus on our services. You hereby agree that your data will be used by our internal data processing to provide the best Service to you.
Giving Information we collect
After you order our service, we will provide you with information about your travel such as train name, train schedule, arrival and departure hours, and travel fare.
We will also provide a phone number of the contactable party you have provided us to the Service Provider when you use the Application to find an instant messenger service.
You hereby consent and authorize us to provide your Personal Information to the payment provider as a part of the terms of service. Although your personal information is automatically removed from the payment provider's proprietary system after you use the service, there is a possibility that the payment provider may store your data on their device in any way. We are not responsible for data storage in such manner and you agree to defend, indemnify and hold us free and we will not be liable for any misuse of your Personal Information by the payment provider after the expiration of the services rendered.
We may use your personal data in the following situations:
to face any claim;
to comply with court orders, judicial proceedings, legitimate requests, warrants or equivalents by law enforcement officials or authorities;
to investigate fraud or other misconduct, or as otherwise required or necessary in order to comply with applicable law, or to protect our lawful interests;
for buyers in connection with the sale, employment or other transfer of all or part of our business or company;
to enforce or apply the terms and conditions applicable to our products and services;
to protect the rights, property or security of Railink, any other Site User, or any other person in accordance with Railink's policy;
for any other circumstances permitted by law.
We do not guarantee the security of our database and we also do not guarantee that the data you provide will not be detained / interrupted while it is being sent to us. Any transmission of information by you to us is at your own risk. You can not reveal your password to anyone. No matter how effective a technology is, there is no impenetrable security system.
Recognition and Approval
You also represent that you have the right to share all information that you have provided to us and to grant us the right to use and share such information with the Service Provider.
8. Stop Receiveing Email
We have a policy to opt in / out of the database. If you would like to stop receiving emails from us, please click the unsubscribe link included with each e-mail.
How to Contact Us
If you have any further questions about the privacy and security of your information and would like to update or delete your data then please contact us at: firstname.lastname@example.org or call to: (021) 350 2963
Sudirman Baru (BNI City) Airport Railway Stasion
Jl. Tanjung Karang No. 1 Kelurahan Kebon Melati Kecamatan Tanah Abang
Jakarta Pusat – Indonesia